Marci Viviano — Real Estate Sales Executive

About

A rare combination of
operator and leader

Real estate sales executive overseeing $838M in annual production across Compass's Beverly Hills and Northeast Los Angeles offices — managing 160 agents and generating $2.26 billion in cumulative volume over three years.

Brings a rare combination of luxury market leadership, P&L accountability, and deep operational expertise built across fine dining, retail, cosmetics, and high-end residential real estate. Known for recruiting and developing high-performing teams, driving agent retention, and delivering consistent revenue growth in the most competitive luxury markets in the country.

Career

Professional experience

June 2020 – Present

Compass
Beverly Hills & Northeast Los Angeles

Sales Manager

Promoted to Sales Manager for the Northeast LA office in June 2020; expanded to lead the Beverly Hills office in June 2021 — overseeing 160 agents across two of Compass's most prominent Southern California offices.

Generated $2.26 billion in cumulative sales volume over three years, including sustained performance through the challenging 2024 market cycle, with 20% growth in 2025. Exceeded net company dollar P&L targets consecutively.
Recruited 40+ agents to the combined offices, contributing to sustained headcount growth and increased production capacity.
Built a high-performance culture rooted in accountability, collaboration, and results; drove agent retention through consistent coaching and development.
Delivered consistent P&L performance against net company dollar targets, managing office budgets, expense control, and revenue forecasting.
Partnered with regional leadership on strategic planning, agent development initiatives, and competitive market positioning.

August 2018 – June 2020

Compass — Pacific Union International
Los Angeles

Office Administrator

Managed daily operations, facilities, and agent support for a high-volume real estate office.
Served as SPOA for the Compass Concierge Program across all SoCal PUI offices, supporting 978 agents.
Led new agent onboarding including IT setup, tools training, and ongoing communication.
Collaborated with Sales Manager to assess office needs and drive improvements in agent experience and retention.

April 2017 – August 2018

John Aaroe Group, a Pacific Union Company
Los Angeles

Marketing Coordinator

Produced print and digital marketing materials including brochures, mailers, and automated property websites.
Supported corporate events including Economic Forecast and Marketing Splash Events.
Maintained advertising database and compiled agent presentation materials.

March 2014 – December 2016

The Pecoy Companies
W. Springfield, MA · Luxury Home Builder

Sales & Marketing Representative

Achieved 58% contract conversion rate, generating over $2.1M in signed revenue.
Exceeded annual sales goals by 12% through disciplined lead qualification and relationship development.
Designed print and digital marketing materials; assisted Sales Director with website and social media strategy.

September 2013 – March 2014

Chipotle Mexican Grill
Enfield, CT

General Manager

Returned to full-time management overseeing daily operations, staff, inventory, and guest experience for a high-volume operation.

June 2003 – March 2014

Various
Holyoke, MA

Entrepreneur & Independent Business Operator

SVJ Catering (Co-Owner/GM) · Mary Kay Cosmetics (Senior Sales Director) · Breezy Acres Farm · Macy's (Seasonal, 2012)

Co-owned and operated SVJ Catering alongside an Executive Chef; built client base exclusively through referrals for private events and nonprofit fundraisers.
Built and led a team of 63 Mary Kay business partners; achieved Top 20 in Court of Sales and consistently exceeded recruitment and revenue targets.
Managed merchandising, purchasing, and food production for Breezy Acres Farm seasonal operation.

June 2002 – June 2003

Bloomingdale's
West Hartford, CT

Counter Manager — Clinique

Managed a $2M annual cosmetics business; oversaw counter operations, staff development, inventory, and a loyal repeat client base.

1998 – 2002

Patina Group – Restaurant Associates
Los Angeles · New York · New Haven

General Manager

Café Pinot, LA ($4M) · Nick & Stef's Steakhouse, NYC ($3M+, Madison Square Garden) · Roomba, New Haven ($1.5M)

Directed full P&L, staff development, wine program, scheduling, and guest experience across three high-volume fine dining establishments.

Expertise

Core competencies

📈

Sales Leadership

Proven ability to lead large agent teams to exceptional production. Consistent track record of exceeding volume targets in competitive luxury markets.

📊

P&L Management

Two consecutive years exceeding net company dollar targets. Deep experience in budget management, expense control, and revenue forecasting across multi-office operations.

🏙️

Luxury Market Strategy

Beverly Hills and Northeast LA market expertise built over six years at Compass. Deep knowledge of high-net-worth client dynamics and luxury transaction cycles.

🤝

Agent Recruiting & Retention

Recruited 40+ agents to combined offices. Built a culture of accountability and collaboration that drives retention among top producers.

⚙️

Office Operations

Seasoned operator across real estate, hospitality, and retail. Expert in onboarding, systems development, facilities management, and agent support infrastructure.

🎯

Team Development

Career built on developing people — from 63-person direct sales teams to 160 producing agents. Coaches for accountability, skills growth, and business expansion.

📣

Brand & Marketing

Hands-on marketing background including print, digital, social media, and event production across luxury real estate, home building, and hospitality sectors.

⭐

Client Experience

Hospitality-rooted service philosophy applied to real estate — delivering exceptional experiences that build loyalty, referrals, and long-term relationships.

💡

Revenue Growth

Drove 20% production growth in 2025 following a market contraction year — demonstrating the ability to accelerate performance even in challenging conditions.

Marci
Viviano

A rare combination of
operator and leader

Production record

Professional experience

Core competencies

Let's connect

MarciViviano

A rare combination ofoperator and leader

Production record

Professional experience

Core competencies

Let's connect

Marci
Viviano

A rare combination of
operator and leader